Shipping & delivery
Clan Kilt exercise a Shipping Policy which communicate our code of business and work well to our customers so that any kind of ambiguity or lack of communication is being avoided. We have contracted with various famous courier companies of the World like DHL and FedEx,to entertain our customers through out the worldwide.
Orders Delivery Timing
The products that we transport are specially crafted and it takes around 10 to 15 working days to assemble items on the interest of our customer. These 10 to 15 work days we incorporate the time-frame of Manufacturing/Handling/Shipping of products.If you need your order fast then you can choose our rush order option.This option is specialy for these whose need order fast. We process top priority on Rush Orders and dispatch order with in 7-10 days via DHL expedited services.
Orders Delivery Way Of Worldwide
We deliver our products via DHL & FedEx worldwide express. All international orders take 10 to 15 days to ship to you. FedEx & DHL worldwide express is our fastest shipping way for international shipments, it takes 4-5 business days to ship depending on your area. Delays can happen. FedEx & DHL shipments times are just estimated. Shipping times for DHL & FedEx cannot be guaranteed.
Duties policy
We have a policy of 19.50 US Dollars(covers weight up to 3 Kilogram or 6.6 pounds) for USA, UK, and Canada, 26.66 US Dollars for Europe (covers weight up to 3 Kilogram or 6.6 pounds). And 40 US Dollars for the countries falling outside the mentioned jurisdictions. Extra $10 shall be charged for every additional Kilogram or 2.2 pounds above the specified limits. These rates are imposed to ensure the safety of customer’s goods! We could use Free shipping which may cause lost customer’s parcel. Therefore, we decided to use paid and secure shipping than going for cheap Free shipping.
Customers are NOT supposed to pay any Duties, Tax or Cess while claiming their Package if its belong to UK or USA. There would be pay to tax duty of customs if you have not belongs USA or UK.Then you will be need pay customs fees.The customs fees how much will be decide your country.
There are NO EXTRA CHARGES like insurance, packaging or any additional costs that are supposed to be paid after the order. We provide Free Packaging costs to our customers.
Ones the Product is shipped, the customer will be updated with each and every destination of the Product using a Tracking Number issue by respective courier service.
National Holiday and Weekends MAY extend the delivery time.
If you have any further queries related to our Shipping Policy or wanted to know more about Shipping then Contact US using the form or mail us here
Orders Tracking Way
Dear Curstomers when we do to deliver your order via DHL & Fedx then will be send you order tracking number for order tracking information.Order tracking information will be send your given email.If you not recevie order tracking information you contact us at " [email protected] ".
Wrong Shipping Address Trouble
In case the product is shipped to a wrong address by a courier company then we shall compensate the shipping charges to the customer to get his parcel to his given address.
In case, the product is lost due to delivery of wrong address then we shall manufacture a new product for customer for FREE.
If the product is exchanged between two different customers; then we shall compensate the Shipping charges to both of the customers to kindly ship the product to the right address (we shall seek for the kind cooperation of our humble customers).
CUSTOMERS NOTE:
Customers are not supposed to pay any Duties, Tax or Cess while claiming their Package if its belong to UK or USA. There would be pay to tax duty of customs if you have not belongs USA or UK.Then you will be need pay customs fees.The customs fees how much will be decide your country.